We are very sorry for your bad review, but Alibaba has already given you a full refund. At the beginning, I recommended the full automatic machines to you, but you thought the price was too high to afford. Moreover, without my knowledge, you placed an order for a manual rotary machine on Alibaba yourself. Although this machine is cheap, its operation requires certain skills. But obviously, you don't have them. We sent you the operation video and detailed operation steps, teaching you how to turn the handle. We also requested a video call with you to better understand the questions of the machine, but you ignore our request. You said you needed a refund, and we also told Alibaba that we could refund you. However, you said that we didn't agree to refund you. This is very ridiculous. You have received your money, but you are still not satisfied and just want a free machine. We respect the opinions and feedback of every customer, but we also hope to receive objective reviews.